I am writing a book and online course right now on Digital Transformation for the Enterprises, because of experiences like this. The bank spends a lot of money to do this when it is not necessary because I could fill out the online form and scan my signature or digitally sign a pdf, all online and save that bank all that effort, same result.
On the other hand I wanted to print the form but when I went to print there were no printers online, so I printed to my DropBox My Documents folder on my laptop at the office.
This morning I turned on my Network Printer, went to my Dropbox app on my iphone, that pdf I printed to dropbox yesteday showed in my recents list in the dropbox app. I opened that document in the dropbox app and selected print, my network printer (wifi) was showing and I printed it from the app. How cool is that?