Sunday, March 10, 2013

A Small Business SaaS Scenario

A small Business Process Outsourcing company recently came to O4BO looking for solutions for their customers.  They were a small business without significant IT expertise and they outsourced all their IT work to a local company (BTW the same local company that incubated O4BO).

They needed CRM integrated with AWeber and the ability to manage the content of their web site and provide a portal to their customers.

We gave them that in a bundle that included 3 custom portlets for the Liferay portal, 3 custom workflows on our ESB and 8 hours of professional services time to get them setup and running.

Their ongoing monthly subscription fee was less than just a single user of and included all 15 of their employees as users.

The work we did, as part of that bundle, was to train them on how to create a landing page that captured email addresses for prospects that fed into AWeber for an auto-responder and into our CRM SaaS solution.

They used the Liferay portal private pages to give their customers a portal into reports and data entry and we created custom portlets for capturing the data entry.

We are also customizing our O4Books application to be better tailored to their customer needs while remaining customization will be with WorkXpress.

When deployed their customized accounting solution roughly equivalent to QuickBooks Premier or Online Plus, will cost $10/user/mo.

References available on request.

Mike Oliver Founder, Open 4 Business Online
Tel: +1(951)260-0793 | Mobile:*NEW 639479927462
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